Privacy Policy Statement
This document explains how we handle your information and your privacy rights.
Introduction to This Policy
Protecting your personal information is important to us. We are committed to handling your data responsibly, transparently, and in compliance with Australian privacy regulations and applicable laws.
This policy outlines the types of personal information we collect, how we use and store it, and your rights to access, correct, or restrict its use according to the law.
Data We Collect
We collect personal information you provide directly and information collected automatically when you use our site.
Information You Provide
- • Full name, email, and phone number for communication purposes.
- • Details about your request, such as consultation topics or queries.
- • Written feedback or correspondence sent to us.
- • Your preferences on receiving communication from us.
- • Any supporting documents or files you choose to upload.
Data Collected Automatically
- • IP address and technical settings upon accessing our website.
- • Device/browser type and unique identifiers used for security checks.
- • Pages visited, session duration, and interactions with the site.
- • Cookie identifiers and consent choices for tracking preferences.
- • Usage patterns to help us improve content and user experience.
How We Use Your Data
Collected information allows us to provide services, respond to inquiries, improve our site, and ensure proper communication.
- • Arrange financial consultations that you request.
- • Respond to queries, clarification, or requests for feedback.
- • Send notifications related to your service or feedback.
- • Improve the functionality and security of our site.
- • Comply with legal or regulatory obligations.
- • Monitor website usage and user trends.
- • Customise content and communications to user preferences.
Our Priority: We take reasonable steps to ensure your data is treated lawfully. Our team safeguards your privacy through technical and organisational measures in line with best industry practices.
Sharing Your Data
We do not sell or rent your data. Information may be shared with third parties only as required for service provision or by law.
Service Providers
Third-party vendors may process your data only to deliver website or communication services, bound by confidentiality.
Legal Requirements
Your data may be disclosed where required by Australian law or valid authority.
Anonymous Statistics
We may publish aggregate analytics that do not reveal individual identities.
Your Rights
You may request access to, or correction or restriction of your personal data in line with privacy regulations.
- • You can ask for a copy of your personal information.
- • You can request updates or corrections to your details.
- • You may ask us to delete your personal data in certain cases.
- • You can request a copy of your data in a portable format.
- • You can object to processing in some circumstances.
- • You can ask to limit how your data is used or shared.
To exercise your rights, please contact us using the details below. We respond to requests as required by law.
How We Protect Data
Your information is secured with appropriate measures to prevent loss, misuse, or unauthorised access.
Technical Safeguards
- • Encryption of sensitive information during transmission.
- • Regular security testing and vulnerability assessments.
- • Access control limitations for authorised personnel only.
- • Continuous monitoring for unusual activity or breaches.
Organisational Practices
- • Confidentiality training for all our staff.
- • Internal policies to prevent data mishandling.
- • Restrictive sharing protocols and clear audit trails.
- • Regular reviews to update privacy and security operations.
Data Retention
Personal information is only kept as long as necessary for its purpose or as required by law.
- • Information held for active clients is reviewed regularly.
- • Consultation records are retained only for relevant purposes.
- • All correspondence is deleted based on retention guidelines.
- • Financial and audit records are kept for statutory periods.
- • Preference data is updated or removed upon your request.
Retention periods depend on service, regulatory, or legal requirements.
Transfers Outside Australia
Personal information is only transferred abroad with adequate safeguards and in compliance with Australian law.
- • Used only for necessary communications with you.
- • Protected by data agreements and secure protocols.
- • Limited to vendors in countries with strong regulations.
- • Always subject to your preferences and rights.
Cookies and Tracking
We use cookies to enhance functionality and understand how you use our site as described in our cookie policy.
Cookie Types
- • Operate core website functions and security features.
- • Gather insights on site usage for improvements.
- • Remember your choices and custom preferences.
- • Enable advanced services but not essential.
You may manage cookie preferences anytime as set out in our cookie policy.
Policy Updates
We occasionally update this policy. Updated details are posted here with revised dates.
- • Details are highlighted at the beginning of each update.
- • Significant changes will be communicated via email, if possible.
- • The most current policy applies at all times.
- • Previous versions are archived as required by regulations.
Continued site use after changes means you agree to the updated policy.
Contact Us About Privacy
For questions or privacy requests, please reach out using the contact details below.
calenquira
175B Stephen Street, Suite 201, Yarraville, VIC 3013 Australia
Phone: +61-8-9655-5432
Email: content@calenquira.com
Policy last reviewed: November 24, 2025
Effective date: November 24, 2025